Shipping Policy – Baby Ninja
At Baby Ninja, we aim to deliver your little one’s outfits quickly, safely, and with care. Please read our shipping policy below for details on processing times, delivery, and related information.
📦 Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.
You will receive a notification once your order has been shipped along with tracking information.
🚚 Shipping Time & Delivery
Estimated delivery times may vary based on location:
- Domestic Orders: 3–7 business days
- International Orders: 7–14 business days (depending on destination and customs)
Please note that delivery times are estimates and may be affected by weather, courier delays, or holidays.
💰 Shipping Charges
Shipping fees are calculated at checkout based on:
- Order weight
- Shipping location
- Selected shipping method
We may offer free shipping promotions from time to time.
🌍 International Shipping
Baby Ninja ships internationally to selected countries.
Customers are responsible for:
- Customs duties
- Import taxes
- Any additional charges imposed by local authorities
These fees are not included in the product or shipping cost.
📍 Order Tracking
Once your order ships, you will receive a tracking number via email or SMS so you can monitor your package in real time.
❗ Delayed or Lost Packages
If your order is delayed beyond the expected delivery timeframe or appears lost:
- Please contact our support team at babyninjagang@gmail.com
- We will work with the courier to resolve the issue promptly
🏠 Incorrect Address
Please ensure your shipping address is correct at checkout.
Baby Ninja is not responsible for orders shipped to incorrect addresses provided by the customer. Reshipping may incur additional charges.
📬 Contact Us
If you have any questions about shipping, feel free to reach out:
Email: babyninjagang@gmail.com
Business Hours: Monday – Friday, 9 AM – 6 PM